Contact Us

Questions about your car rental? To help you as quickly as possible, we always advise first checking out our frequently asked questions. Is your question not there? Below you can find where you can go to for an answer.

Before & during your car rental

For car rental inside the Netherlands +31 20 740 0950
24/7 roadside assistance +31 20 740 0952
For car rental outside the Netherlands Contact our international support team

After your car rental

Customer care (Mon - Fri from 08:00 - 17:00) customercare@enterprise-netherlands.com
Feedback feedback@enterprise-netherlands.com
For car rental outside the Netherlands Contact our international support team

Business car rental

Call about business car rental in the Netherlands and abroad +31 20 74 00 955
E-mail about business car rental in the Netherlands and abroad sales@enterprise-netherlands.com

Communication and marketing

For communication and marketing purposes +31 20 50 123

How can I find details about car rental policies?

Almost everything you need to know about your car rental can be found from links visible within the reservation booking path. Even if you are not booking a new rental, you can still get answers to the most commonly asked questions. For detailed answers, populate your pickup location and approximate travel dates in the reservation search fields. After you click Browse/Search Vehicles, you will see a list of vehicles and prices. In the top right corner of this page, you will see a link to “Policies”. By clicking this link, you can see policies specific to the pickup location searched. After reviewing the policy detail, you can proceed with a reservation or can simply quit the reservation path. If you still have questions, please do contact us by telephone or email.